Power dept clarifies billing issue in Mon

DIMAPUR: Department of Power, Electrical Sub‑Division Mon, has informed consumers that due to temporary technical issues in the TUPS computer billing system, some electricity bills have reflected accumulated readings of previous months in a single billing cycle.
Expressing regret over the inconvenience caused, the department assured that the matter is being addressed urgently. It clarified that the discrepancy is not related to Smart Meter installation or technology, but arose from technical problems in the billing system during data processing and bill generation. Consumers were urged not to panic or spread rumours regarding smart metering, as necessary corrections and adjustments are being worked out.
The department further assured that the issue is temporary and under rectification, and that future bills will reflect normal monthly consumption. Consumers with genuine concerns have been advised to approach the office of the Electrical Sub‑Division, Mon, for clarification and assistance.
The department further sought cooperation and understanding from the public and reiterated its commitment to ensure regular and accurate billing in the upcoming cycles.