The Ministry of Health and MyGov have announced that the MyGov Corona Helpdesk on WhatsApp now allows users to locate their nearest vaccination centre and book their vaccine-appointment.
To contact MyGov Corona Helpdesk chatbot, citizens could save the WhatsApp number +91 9013151515 on their phones; start a chat by typing “Book Slot” and send it to the number. This would generate a 6-digit one-time password on the respective mobile phone number. Users could then choose a preferred date and location, based on the pincode and vaccine type. All users could follow this sequence to get a confirmation of their centre and day of their vaccine appointment.
Earlier this month, MyGov and WhatsApp also introduced the ability for users to download vaccine certificates from the chatbot.
Speaking at launch event, Shivnath Thukral, director – public policy, WhatsApp, said: “We are delighted to be associated with MyGov and the Ministry of Health. Since the beginning of the pandemic to now, we have worked together with the singular aim of providing citizens with the most relevant benefits in order to help communities recover quickly.”