ICICI Bank on Tuesday inaugurated a Digital Banking Unit (DBU) at Dr. Neilhouzil Kire Complex in Kohima.
The inauguration was part of the government’s plan to set up 75 DBUs in as many districts to commemorate 75 years of India’s independence.
MP Rajya Sabha, S. Phangnon Konyak inaugurated the DBU in the presence of ICICI Bank officials.
The DBU comprises two distinguished areas– a Self-service Zone and a Digital Assistance Zone. The Self-service Zone houses an ATM, a Cash Deposit Machine (CDM) and a Multi-Functional Kiosk (MFK) that offers a number of services including printing of passbook, depositing cheque and accessing internet banking. Further, it has a Digi Branch Kiosk that offers all services available on iMobile Pay, the Bank’s mobile banking app. The Self-service Zone is operational 24×7. The Zone provides a digital interactive screen where customers can interact with a chatbot as well as find product offers and mandatory notices.
At the Digital Assistance Zone, branch officials assist customers to undertake various financial and non-financial transactions.
ICICI Bank inaugurates DBU in Kohima
