A customer of SBI branch Pfutsero has filed a police complaint against the bank for alleged fraudulent drawal of Rs.11,28,053.
As per the FIR lodged at Pfutsero police station, the customer claimed that on November 24, 2020 she had deposited an amount of Rs. 10 lakhs from her saving account as fixed deposit with 5% interest rate for a period of one year. On attaining maturity, she said the principal amount with interest of Rs. 10,49,908 was re-deposited for another year. After attaining the maturity date, the customer said she had gone to the bank on December 5, 2022 to withdraw the amount but was asked by the bank officials to come another day.
The customer said she visited the branch again on January 24, 2023, but to her utter surprise “during the course of discussion, it was disclosed that the matured value of Rs. 11,28,053 had been fraudulently withdrawn by the staff of the bank” without her knowledge and consent.
The customer said she had demanded that the bank immediately pay the amount and warned of criminal case, to which the bank officials requested her not to take any legal action and given assurance to pay back the amount.
However, the customer claimed that till the time (March 9, 2023) of filing the FIR, the bank officials failed to pay back the amount.
In this regard, the customer said she had filed a criminal case against the officials of SBI Pfutsero branch for committing fraud, cheating and misusing the position in the bank. Besides filing the complaint to prosecute the guilty as per the provision of the law, the customer also demanded immediate recovery of the amount and also the bank to pay extra interest with effect from November 11, 2022 till the full payment was made.