DIMAPUR: Škoda Auto India has expanded its network to over 350 customer touchpoints across 193 cities in 29 States and Union Territories, marking its entry into Manipur with the inauguration of its 350th touchpoint in Imphal on October 30, 2026.
According to a press release issued by the company, the expansion is aimed at strengthening sales and aftersales services and improving customer accessibility across the country.
The company’s network has grown from 191 touchpoints in 2021 to 325 in 2025 and over 350 in October 2026. Supported by 79 dealer partners, the network comprises 270 sales touchpoints and 203 aftersales touchpoints.
Between January 2025 and October 2026, Škoda added 58 showrooms across 38 new cities and 45 workshops across 34 new cities. In 2026, the company entered 11 new cities, including Imphal and Jorhat in the Northeast.
The Imphal outlet marks the first presence of a SAVWIPL Group brand in Manipur. The company also stated that Škoda has the widest geographical coverage among Group brands in the Northeast. New outlets contributed over 25% of the brand’s overall sales between January and October 2026.
Commenting on the milestone, Škoda Auto India brand director Ashish Gupta said the expansion reflected the company’s commitment to bringing its products and services closer to customers, while acknowledging the role of dealer partners in strengthening its nationwide presence.
On the customer experience front, the company highlighted its Škoda Super Care programme, which offers a four-year standard warranty, roadside assistance and complimentary service labour. Its Express Care facility, available at select locations, aims to provide quicker service turnaround and greater convenience.
The company also stated that its dealer partner in Bengaluru ranked No. 1 in dealership customer experience in the CarPhD survey, which covered 16 cities, 18 automotive brands and 88,000 customer reviews.
Škoda Auto India said the expanding network and customer-focused initiatives were aimed at strengthening its presence in emerging markets and ensuring a consistent ownership experience across sales and aftersales services.
